Bancly's experienced consultants live and breathe digital banking. From embracing digital and understanding big societal shifts, we focus on the things that matter - the insights, the interactions, the integrations, and innovations that make extraordinary things happen for banks and their customers.
Our digital banking services include creative, consulting, technology, and operations competencies across:
Big Data and Analytics
Internet of Things
Business Process Management
Digital transformation is a journey that's different for every bank. As you transform your bank into a digital banking powerhouse, it helps to know where you are today, how it compares to the best and how to accelerate your progress. We've designed a comprehensive approach to enable delivery of your digital vision and ultimately achieve digital excellence.
Comprehensive audit of existing efforts and infrastructure to assess readiness and identify opportunities.
Migrate from paper-based to digital processing capabilities to reduce costs.
We create a single, comprehensive view of your business, audience, environment, digital capabilities and competencies.
Analyze customer information effectively to better segment customers, analyze their needs, and respond to market trends.
Renewing legacy core. Strategizing, designing, implementing, and managing APIs for integrating cross-channels, devices, and stakeholders.
Integrate your front office channels '' branch, Internet, call center, kiosk, ATM, and mobile '' to improve the customer experience and sales.
Enhancing online branding through collaboration platforms, experience management, and campaigns. Information access management solutions using search and analytic tools.
Our Digital Factory, Cloud and Mobility Solutions, Big Data & Analytics, Emerging Technologies and Systems Integration combine to bring the newly defined Digital Bank to life.
Change accelerates only once buy-in is earned at the top. The Leadership Session is an onsite workshop and presentation that builds consensus for why and how to lead this effort now.
Web information portals, rich Internet applications, role-based portals, knowledge portals and portal consolidation. Deploy a customer experience platform and engaging Bank 2.0 experience.
Simplify and streamline multiple sources of information required for regulations and compliance reporting. Comply with customer-facing requirements such as KYC and Customer Identification.
Match digital transformation efforts with business goals and priorities. We develop a three-year roadmap, with every initiative prioritized, detailed, and assigned to guide strategists through each step of change.
Make customers seamlessly interact with right people in the bank or enjoy self-services through any device, anytime, anywhere. Drive high customer satisfaction, manage services performance with near real-time dashboards
The full user experience lifecycle is defined and mapped to ensure the optimal Customer Experience across the entire Digital Ecosystem, and a Rapid Prototyping Capability enabled to provide for continuous evolution of digital solutions.
Studies behaviors, technologies and touch points of your connected customers, identifies points of influence, observes the context of screens and platforms and how/when/why all devices are used. Creating and managing Omni-channel digital experiences.
Account servicing, investment portfolio management, transactions, or customer service, mobile device workstations, sales force automation, marketing campaigns, collaboration and productivity applications, or Bring Your Own Device (BYOD) support.
Re-engineering onboarding to enable STP of digitally opened accounts, building, maintaining, and optimizing electronic platforms for sales, and deployment of customer acquisition tools to enhance account opening, lending, cross and up-selling, and dynamic product bundling.
Identify disruptive trends, customer expectations and competitors shaping banking, turn disruption into opportunity, employing an agile, interactive and information driven approach to Strategy and Operating Model Design to define your digital opportunities and forward journey.